The Award demonstrates a commitment to responsible alcohol retailing. It also provides additional protection to licensed premises operators & candidates alike as it ensures a mandatory understanding of the Licensing Act 2003.

• Designed to improve the standards of premises management across the board by reducing crime and disorder, while ensuring retail staff have a much better and safer environment in which to work
• Level 1 Award designed for anyone who works on licensed retail premises who is, or likely to be, involved in the sale of alcohol: Bar staff and waiters or waitresses in outlets such as pubs, hotels, entertainment venues, leisure parks, bars, restaurants, sports and social clubs, nightclubs and casinos.
• The qualification covers:
  • The nature of alcohol and the effect it has on the human body
  • Licensing law in relation to the protection of children from harm
  • The social responsibilities relating to the retail sale of alcohol
  • How to recognise drunkenness, and an individual’s duty not to serve drunk customers
  • Appropriate strategies that can be adopted to prevent or eliminate alcohol-related crime and conflict; and the importance of personal safety

Includes a short multiple-choice exam & handbook